Troubleshooting
- How do I edit my user name?
- Not Receiving Verification Code During Signup or Signin?
- Why does the waiver software scroll people to the signature line?
- Are we charged if a person signs up multiple times for waivers?
- How to clone a waiver
- Identification screen of our waiver allows people to skip it. How do I setup the question to be required?
- The link to download my signed waiver is not working
- I tried logging in and my account does not exist
- How do I create a better process with customers signing in person?
- If I have a customer who originally entered a telephone number incorrectly is there a way to update it?
- What Booking or POS Software can I connect to?
- Why is my screen frozen on loading?
- What hardware do you recommend for check-in on app.otterwaiver.com?
- Why am I not receiving email notifications?
- What web browsers do you support?
- I received a page that says "Sorry, this link is no longer valid"
- I forgot my password
- Do you offer phone support?