Introduction to Otter
- How do I reset a password for a team member?
- How to give team members access to waivers
- How to Email a Team Member
- Delete a team member from your organization's account
- Suspend a User
- Modify team member status
Plans and billing
- How do I update my Credit Card on File?
- How do I cancel my subscription?
- How much does a phone number cost?
- How do I download my invoice or receipt?
- How do I change my credit card info?
- Check Your Otter Credit Balance
Getting started Guide
- Update your waiver for a new year
- How to Check-in a Participant
- Search by Phone number
- How do I view and export data on waiver signees?
- How do I see details of the signed waiver?
- How do I manage the signees of a Waiver?
Create a document
- How to Flag a Wrong Answer
- Can I remove date of birth and just have a check box that you are over 18 years old?
- What info can I not collect on my customers?
- Can I upload a PDF?
- Can I add initials to my waiver?
- Do you have sample waivers?
- How to clone a waiver
- Identification screen of our waiver allows people to skip it. How do I setup the question to be required?
- The link to download my signed waiver is not working
- I tried logging in and my account does not exist
- How do I create a better process with customers signing in person?
- If I have a customer who originally entered a telephone number incorrectly is there a way to update it?