Software Updates
Enterprise Dashboard
Integrations
Otter Kiosk
- How to Use Offline Waivers in Otter Sign (Apple Devices)
- Supported platforms on IOS and Android for Kiosk app
- Step-by-Step Guide: Installing the Otter Sign Kiosk App on Android Using an APK File
- What Ipads can run OtterWaiver Kiosk?
- How to lock the screen on the Kiosk
- Kiosk App Download links for Apple and Android
Introduction to Otter
Team Management
- How do I reset a password for a team member?
- How to give team members access to waivers
- How to Email a Team Member
- Delete a team member from your organization's account
- Suspend a User
- Modify team member status
Contactless Signing
- What Tablets do you recommend?
- How to add Otter Kiosk to an Samsung Tablet
- How to create a link for all my waivers?
- Can the email address field on the waiver be optional?
- How do I remove email address from my waiver, or make it optional?
- How to make a Flyer for scanning a QR Code for my Gun Range.
Plans and billing
- What is the $10.08 charge on my credit card?
- Why will I lose all roll-over waiver credits if I downgrade?
- How to change your credit card or update your subscription on OtterWaiver.
- How do I update my Credit Card on File?
- How do I cancel my subscription?
- How much does a phone number cost?
Getting started Guide
Document Management
- How to Set or Change a Document Expiration in OtterWaiver
- Update your waiver for a new year
- How to Check-in a Participant
- Search by Phone number
- How do I view and export data on waiver signees?
- How do I see details of the signed waiver?
Create a document
- How to use OtterWaiver for dual signing
- How to Handle Agreements in Otter Waiver
- How to Fail a Question/Waiver/Document
- How to Use the PDF Upload Feature for Dual Signing (Similar to DocuSign)
- Can the gender field in the waiver forms for adults and minors be edited
- How to add Range Language for Rental Guns
Troubleshooting
- How do I edit my user name?
- Not Receiving Verification Code During Signup or Signin?
- Why does the waiver software scroll people to the signature line?
- Are we charged if a person signs up multiple times for waivers?
- How to clone a waiver
- Identification screen of our waiver allows people to skip it. How do I setup the question to be required?