To suspend a user, you must be an Admin on your organization's account.
How to Suspend a User
Log in to your organization's Waiver Dashboard via the Otter website. Then, follow these steps:
- Click on the Team tab on the left side of the page.
- Search for or select the team member on your list.
- Click the menu icon on the far right of the member and a menu will appear.
- Click "Suspend Account." This will suspend the Team member's access, and they will not be able to login.