To modify a team member's status, you must be an Admin on your organization's account.
Modify Team Member Status
Log in to your organization's Waiver Dashboard via the Otter website. Then, follow these steps:
- Click on the Team tab on the left sidebar of your Dashboard.
- Search or select team member on your list and click the three-dot menu icon on the far right of the member.
- Click on "View User" in the menu.
- This will open up a screen showing details of the team member. From this view you can click and change user's Team Role under the Access box.
If you want to delete or suspend the user, you can do this on the previous screen in the menu by clicking on the three-dot menu icon to the right of the user's name.