9 Custom templates for customer communication

Work order Pending approval

Hello, {{first_name}}! This is {Company_name} letting you know the work on your firearm needs your approval for additional parts or labor. Please contact us to go over this at {phone}. We are open {hours}.

Work order completed

Hello, {{first_name}}! This is {Company_name} letting you know the work on your {{salesInfo.primaryItem}} is complete and ready for pickup. Your total is {{salesInfo.chargeTotal}} and does not reflect any deposits received. We are open Monday to Saturday 10am-8pm.

WO Needs Approval:

Hello, {{first_name}}! This is {Company_name} letting you know the work on your firearm needs your approval for additional parts or labor. Please contact us to go over this at 540-322-1452. We are open Monday to Saturday 10am-8pm.

Location:

We are located at {address}. Open {hours} and closed all major holidays.

Form 4 Certify:

Hello this is {Company_name} letting you know that your ATF e-form 4 is ready to certify. Please be sure you have made an account with the ATF at http://eforms.atf.gov using the same email address as your SilencerShop account. Call us at {phone_number} when you are in front of a computer (can't be a tablet or phone) to complete the certification process.

Business Hours:

We are open {hours} Closed on Sundays and all major holidays.

Tax Stamp

{Company_name}: we have received your tax stamp, and your item is ready for pickup. Come in and do the background check to pick it up. {hours}

Transfer received:

This is {Company_name}, we received your transfer, and it is ready for pickup. Come in when you are ready to do your background check. {hours}

Google Review:

Hi, {{first_name}}! Thank you for choosing {Company_name}. Please take 30 seconds to leave us a review using the following link. {Google link}