Before You Begin
Ensure you are the owner of your Google My Business listing. To verify:
- Log in to Google My Business.
- Confirm that you have ownership of your listing.
Steps to Connect Google My Business in OtterText
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Access Settings
- From the OtterText home screen, click your name in the top-left corner.
- In the menu that appears, select Settings.
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Navigate to Integrations
- In the Settings menu, find and click on Integrations.
- Locate Google My Business in the list of integrations.
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Sign in with Google
- Click on the Google My Business option.
- Press the Sign in with Google button.
- Follow the on-screen prompts, ensuring you select Allow All when asked about data sharing permissions.
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Select Your Listing
- After connecting, you’ll be directed to the Google My Business Reviews page.
- Use the drop-down menu to select your Google My Business listing.
- Click Connect to complete the setup.
Benefits of Connecting Google My Business
Once connected, you can:
- Track customer reviews.
- Reply to reviews directly within OtterText.
- Communicate seamlessly with your customers.
If you need further assistance, check out additional support documents or contact us directly.
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