Connect Google my business

Before You Begin

Ensure you are the owner of your Google My Business listing. To verify:

1. Log in to Google My Business.
2. Confirm that you have ownership of your listing.

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Steps to Connect Google My Business in OtterText

1. Access Settings

   • From the OtterText home screen, click your name in the top-left corner.
   • In the menu that appears, select Settings.

2. Navigate to Integrations

   • In the Settings menu, find and click on Integrations.
   • Locate Google My Business in the list of integrations.

3. Sign in with Google

   • Click on the Google My Business option.
   • Press the Sign in with Google button.
   • Follow the on-screen prompts, ensuring you select Allow All when asked about data sharing permissions.

4. Select Your Listing

   • After connecting, you’ll be directed to the Google My Business Reviews page.
   • Use the drop-down menu to select your Google My Business listing.
   • Click Connect to complete the setup.

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Benefits of Connecting Google My Business

Once connected, you can:

• Track customer reviews.
• Reply to reviews directly within OtterText.
• Communicate seamlessly with your customers.

If you need further assistance, check out additional support documents or contact us directly.