Troubleshooting Email and Password Issues

Are you encountering issues with your email not working in conjunction with the provided password? We recognize the inconvenience this can cause and are here to guide you through resolving the problem. Here are the steps you can take:

1. Check Your Login Status: Begin by verifying your login status. If you're uncertain about the steps you've followed, consider the following approach:

   • Visit app.otterwaiver.com and attempt to log in using the provided email and password. 

   • If you receive a message indicating that no account exists, ensure that you've followed the instructions provided by Otter Waiver.

   • Carefully review the login prompt. If it prompts you to either log in or create an account using the provided email, proceed to step 2.

2. Create Your Account: If the login page instructs you to create an account, here's how you can set up your account:

   • Click on the option to create an account using the provided email address.

   • You will be directed to the signup page. Fill in your personal details, including your name, email address, and password.

   • Ensure your password is strong and adheres to any specific requirements mentioned during the signup process.

   • Once you've provided the necessary information, click the signup button to complete the account creation process.

3. Password Reset as an Alternative: If you've attempted the above steps and continue to experience difficulties, you can also explore the password reset option:

   • Visit the password reset page.

   • Follow the instructions to reset your password. This could potentially help you regain access to your account.

If you're still encountering issues despite following these steps, or if you have any additional questions or concerns, don't hesitate to contact our dedicated support team at [e-mail]. We are fully committed to ensuring a seamless experience for you and are ready to provide further assistance.

Thank you for selecting Otter Waiver. Your satisfaction is our priority, and we're here to ensure your experience is a positive one.